Govee Heater Recall: Burn Hazard Warning

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Post on Nov 09, 2024

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Govee Heater Recall: Burn Hazard Warning

Important safety information for Govee heater owners

Govee, a popular smart home device manufacturer, has issued a voluntary recall for its Govee Smart Space Heater due to a burn hazard. The recall affects specific models of the Govee heater, and it is crucial for all owners to check if their device is included.

What models are affected?

The recall includes the Govee Smart Space Heater (model number H5075). These heaters were sold online at Amazon, Walmart, and Govee's official website between August 2021 and June 2023.

Why is the heater being recalled?

Govee has received reports of the heater's heating element overheating and catching fire, posing a serious burn hazard to consumers. This issue stems from a design flaw that can lead to the heating element malfunctioning.

What should you do if you own an affected heater?

If you own a Govee Smart Space Heater (model number H5075), immediately stop using it and disconnect it from the power outlet. Govee is offering a free replacement heater to all affected customers.

How to get a replacement heater:

To obtain a free replacement heater, you can follow these steps:

1. Contact Govee directly via phone at 1-888-945-6300 or email at support@govee.com.
2. Provide your heater's model number and serial number.
3. Govee will provide you with a prepaid shipping label to return your recalled heater.
4. Once Govee receives your recalled heater, they will send you a free replacement.

Important information:

• Do not attempt to repair the heater yourself.
• Dispose of the recalled heater safely by following local regulations.
• Keep all replacement heaters away from flammable materials and children.
• Always supervise children when using any space heater.

Safety tips for using space heaters:

• Choose a heater with safety features like tip-over protection and automatic shut-off.
• Place the heater on a sturdy, level surface and away from flammable materials.
• Never leave a heater unattended when in use.
• Keep the heater at least 3 feet away from anything that can burn.
• Always unplug the heater when not in use.

By following these instructions and taking necessary precautions, you can help protect yourself and your family from potential burn hazards.

For more information about the recall, visit the official Govee website or contact their customer service line.